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Customer Services Officer
Location:
Coatham Mundeville
Description:
We are working closely alongside a Local Authority in Camden to assist with the appointment of a Customer Services Officer , on a 3-month contract , likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Summary: Represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in backssing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required. Responsibilities: Has a high level of customer services experience Is multi-skilled and has good/ excellent knowledge of the majority of services within their core group e. g. people, place and business Is able to deliver high quality services across a number of core service areas Is able to manage complex cases and case-work with high skill level Is able to contribute to service improvements through ideas and participating in projects as required Is able to provide support to entry level and other experienced CSOs Qualifications: Maintain awareness of service changes and developments across the Council Adjusting to a changing work environment Familiar with at least 2/4 service clusters and the customer access processes and systems they employ Understanding of key aspects of integrated service delivery and links between front line and professional service areas Please note: You should be available to work immediately or at a short notice. You should have right to work in U. K This role requires an basic DBS Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission. Visit ListedBuy for more information.
Company:
Brackenberry
Posted:
November 9 2023 on ListedBuy
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More About this Listing: Customer Services Officer
Customer Services Officer is a Other Art & Media Jobs Customer Service Representative Job at Brackenberry located in United States. Find other listings like Customer Services Officer by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Services Officer is a Other Art & Media Jobs Customer Service Representative Job at Brackenberry located in United States. Find other listings like Customer Services Officer by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.