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Quality Assurance & Control Jobs at Eco Life Employment Group in Midlothian, Virginia
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Quality Assurance Supervisor
Quality Assurance · Eco-Life Employment Group · Houston, TXCoordinates call calibration sessions to ensure that the quality assurance team, supervisors, and managers can evaluate the call handling performance of agents in order to improve the customer service experience. Manages disputes to include ide...2 days ago on The ResumatorTools- XTools
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Quality Assurance and Training Manager
Quality Assurance · Eco-Life Employment Group · Houston, TXThe Quality Assurance and Training Manager is responsible for the direction and operations of the Quality Assurance and Training section as well as supporting the instructional development of staff within the related Customer Service sections. Thi...2 days ago on The ResumatorTools- XTools
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Supervisor, Trainer QA&T
Quality Assurance · Eco-Life Employment Group · Houston, TXThe Supervisor, Trainer QA&T is responsible for supervising the implementation, monitoring, and evaluation of assigned training staff along with new and existing Customer Service Representatives while training on specific issues or initiatives. Re...2 days ago on The ResumatorTools- XTools
- Supervisor, Trainer QA&T
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Quality Assurance Monitoring Specialist
Quality Assurance · Eco-Life Employment Group · Houston, TXThe Quality Assurance Monitoring Specialist will apply precise knowledge by evaluating the quality and accuracy of customer interactions against predetermined standards of performance. The QA Monitoring Specialist will monitor and evaluate both in...2 days ago on The ResumatorTools- XTools
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